Why Enfield Residents Choose Florist Enfield

Our Returns, Refunds & Complaints Policy For Flower Deliveries

Fresh Flowers Guarantee in Enfield

At Florist Enfield, we are dedicated to ensuring every customer receives only the freshest flowers possible. As your trusted local Enfield florist, we proudly serve households and businesses across the area—delivering beautiful, hand-crafted bouquets and arrangements that are guaranteed fresh on arrival. Each floral gift is created with care, using premium blooms sourced daily to uphold our commitment to quality and freshness.

Damaged-on-Arrival Policy

Your satisfaction is our top priority, and we understand that flowers occasionally may be damaged in transit, despite our best efforts. If your order arrives visibly wilted, broken, or otherwise damaged, please contact us as soon as possible—ideally within 24 hours of delivery. We kindly ask you to provide a brief description and, if possible, a photo of the damaged flowers, which will help us resolve your issue swiftly and effectively. We are determined to make things right and uphold our fresh flowers guarantee in Enfield.

Freshness Window

Florist Enfield guarantees that your flowers will remain fresh and beautiful for a minimum of five days from the time of delivery, provided proper care instructions are followed. Our team hand-picks only the best-quality blooms to ensure your bouquet or arrangement arrives in optimal condition and lasts as long as possible. Should your flowers deteriorate within this five-day freshness window, please let us know so we can assess and resolve the issue appropriately.

Refund & Replacement Options

Customer satisfaction drives every part of our service. If your flowers are damaged on arrival or do not meet our freshness standards within the guaranteed window, we offer two options:

  • Replacement: We will send a fresh bouquet or arrangement, created with similar flowers and style to your original order, as soon as possible at no additional charge.
  • Refund: If a replacement does not suit your needs, a full or partial refund (depending on the issue) will be processed promptly to your original payment method.

For either option, timely communication and cooperation (including providing relevant details or photos) help us resolve concerns swiftly and efficiently for all Enfield customers.

Complaints Process

At Florist Enfield, we value feedback from our customers as it helps us continually improve. If you have any concerns or complaints—whether about a recent delivery, product quality, or customer service experience—please contact us directly. Share as much information as possible, including your order details and the nature of your complaint. Our dedicated team will review your submission with care and aim to provide a response within two working days. We are committed to resolving all issues fairly and transparently, ensuring every customer feels confident choosing Florist Enfield for their floral needs.

Our Local Commitment

Florist Enfield is proud to be a trusted part of the local community, serving families, businesses, and organisations throughout Enfield and nearby areas. With our fresh flowers guarantee and dedication to customer satisfaction, you can order with confidence knowing your experience is our top priority. Thank you for supporting your local florist.

Top Products

SWEET LOVE
SWEET LOVE
109.00
TRUE ROMANCE
TRUE ROMANCE
110.00
SPARKLING EYES
SPARKLING EYES
50.00
GLAMOUR & BIRTHDAY BALLOON
GLAMOUR & BIRTHDAY BALLOON
80.00
PINK CASHMERE
PINK CASHMERE
59.00
NOBLE BEAUTY
NOBLE BEAUTY
67.00
SANTORINI DREAM
SANTORINI DREAM
119.00
BERRY BURST
BERRY BURST
50.00

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Company name: Florist Enfield
Opening Hours: Monday to Sunday, 00:00-24:00
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E-mail: [email protected]
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Description: Read about Florist Enfield’s fresh flowers guarantee, damaged-on-arrival policy, and easy refund or replacement process for Enfield customers. Trusted local florist.
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